IRP processing changes from MTO to ServiceOntario

The Minister of Transportation for Ontario (MTO) has announced that Service Ontario will be taking over processing the International Registration Plan (IRP) to 16 Service Ontario centers.  This begins March 3, 2025.

The press release from the MTO says this change is to align with other vehicle registration services, as well as make it easier to access IRP services at more locations.

At ServiceOntario you will need to book an appointment to make payment and pick up your credentials. If you are looking for replacement transactions such as cab card, plats, permits, and validation stickers you will need to submit an application to the IRP Processing Team and a same day appointment will be provided at one of the 16 ServiceOntario locations.

The new IRP processing team will accept applications by email, fax, or mail/courier at the following addresses:

Email: IRPProcessing@ontario.ca

Fax: 416-235-3924 or toll free 1-866-587-6771

Secure Fax (for credit card authorization only) 416-860-8319 or toll free 1-833-377-0105

Mail/Courier:

Location 1

ServiceOntario

Attention: IRP Processing-Courier Request

447 McKeown Ave., Unit 111

North Bay, ON P1B 7P4

Location 2

ServiceOntario

Attention: IRP Processing-Courier Request

20 Dundas Street West, Floor 4

Toronto, ON m5G 2H1

Despite this shift the IRP Program Office will remain with the MTO to provide support as it has done to date.

Need help processing your IRP? PSTC can help you. Contact us today to see how we can help make running your business easier.