Post Updated July 15, 2020. New locations announced.
border crossing protocols

Be prepared to be asked for your contact information when crossing the border.

A heads up for all those drivers out there crossing the Canadian – United States border- Canadian Border Services Agency (CBSA) has been asking for driver contact information when crossing.

The information being collected consists of personal phone numbers and emails.

So far, the participating locations are St. Stephen 3rd Bridge, N.B.; St-Armand/Phillipsburg, Que.; Lansdowne, Ont.; Queenston-Lewiston Bridge, Ont.; Coutts, Alta.; and Pacific Highway, B.C.  Other locations may soon join suit.

UPDATED: Additional locations have been announced: 

  • Woodstock Road
  • St Stephen
  • Stanstead
  • St-Bernard-de-Lacolle
  • Sault Ste. Marie
  • Prescott
  • Windsor/Detroit Tunnel
  • Peace Bridge
  • North Portal
  • Emerson
  • Abbotsford-Huntingdon
  • Aldergrove

These new measures are part of a new initiative put forth by the Public Health Agency of Canada (PHAC).

A representative of the PHAC has stated that this initiative that started on June 30th, is to be able to contact those individuals who are exempt from quarantine regulations within the 14-day period from which they enter Canada.

If individuals refuse to comply they may be subject to a health assessment. Other consequences could include being charged in violation of the Quarantine Act or issued a fine under the Contraventions Act.

This new pilot project has come as a surprise to many drivers as they have entered Canada due to a lack of advertising and information. Many were and are hesitant to give information without learning more.

This collection of information has been sanctioned by the PHAC, so you need not worry there. It is all above board and measures are in place to protect privacy of information. Once a driver has provided their information during one trip through a Port Of Entry, the driver will not have to do so when crossing a subsequent time.

We wanted to make sure that as many people as possible are notified of this newest change so that drivers are not taken aback when crossing the border about this newest change.

Other Border Crossing Protocols

This is not the first change the PHAC has effected for border crossings. It is mandatory that all essential workers will need to wear a mask or face covering when crossing the border. If you do not have a non-medical grade mask when you arrive at the border, a Canada Border Services Agent will give one to you.

The Government of Canada has provided instructions on how to make either a sewn or no-sew face mask.

Truck drivers are still exempt from the 14-day quarantine when crossing the border, unless symptomatic.

REMINDER: If you are on your days off, you are required to self-isolate during this time.

As well, to reduce paper handling at Primary Inspection Lines (PIL) they are encouraging drivers to sign up for electronic notices.  Signing up for this service means you will no longer need to receive a stamped copy of the lead sheet at the PIL. Sign up here: